One advantage of living in Hong Kong is the great miles reward offers available with almost credit cards, linked to your Asia Miles account. As a consequence, depending on your spending you can quickly convert them into… Cathay Pacific First Class tickets!
Cathay Pacific has been awarded for its premium cabins since a very long time. After reviewing its business class some months ago, I decided to spend all my remaining Asia Miles before leaving Hong Kong to try out the famous Cathay Pacific First Class suites for a Hong Kong-Bangkok roundtrip.
Hong Kong is the base airport of Cathay Pacific, so you expect to receive the very best ground experience especially when flying First Class. On this point I have been frustrated, since nothing else is done for high-end travelers except a dedicated front desk (the minimum..). No fast-track, no escorting, no buggy service.
The only difference with Business Class passengers is the direct access to The Wing First Class lounge straight after passport control. But here also it can be disappointed, since even oneworld alliance top customers can enter there.. At this stage, I have to say my overall Cathay Pacific First Class experience was not good.
Boarding and Seat Experience
Fortunately the rest of the journey was much better and almost hid my bad moments with ground services. We boarded on time through a specific First Class line and gateway directly to the cabin. Crew saw my suite number and I have been immediately greeted by name without introducing me before. Finally, a good start!
Cathay Pacific First Class cabin was surprisingly in a 1-1-1 configuration on herringbone style, with only 2 rows. As far as I remember, it’s the first time I see such thing; for the solo traveler I am, it’s was very convenient. Not sure for couples. Anyway I was seating on suite 1D, in the middle, which offered almost 100% of privacy (like all others).
The huge space, easy access to luggage and jacket, large touchscreen and wooden touches make it top-notch. No dispute, you really feel like a VIP. My flight was pretty short – 2h55min – so I didn’t experiment the seat on bed mode nevertheless I am convince it must be a nice one.
During all the flight cabin crew have been very attentive and proactive, making conversation and doing everything they could to make me feel comfortable. I did appreciate, this is the Asian service Cathay Pacific is renowned for.
The lunch menu was not extensive but I can understand, it was a short-haul flight. Still, I think the selection was pretty good, especially wines with a large offer of luxury vintages like Krug Grande Cuvee.
I have been served at the plate – porcelain – and the service never discontinued in First Class during turbulence while others were stopped. Food preparation was delightful, I can’t complain. I took a Chinese-style chicken with steam rice, usually I am not a big fan but here I enjoyed.
To make it simple, I felt my overall Cathay Pacific First Class experience as “it should have been extraordinary before, but it’s not anymore”. Rates positioning is very high, one of the highest with Air France and British Airways, but contrary to competitors Cathay ground services are terribly bad and that’s really a shame. Some good points for cabin layout and crew attention to detail. Anyway, I recommend to go for it only in a miles-spending context.
Cathay Pacific 751
Hong Kong (HKG) – Bangkok (BKK)
Saturday, July 15th
Aircraft: Boeing 777-300ER
Seat: 1D (First Class)
Cathay Pacific – Book